QuickBooks Error 12057 is a common error that occurs whileupdating QuickBooks software or payroll. QuickBookserror 12057 error code is usually caused by internet connectivity issues,security or firewall settings, incorrect SSL settings, or outdated versions of
QuickBooks.
Here are some steps you can follow to fix QuickBooks Error12057:
Step 1. Check your internet connectivity
To check your internet connectivity, follow these steps:
- Make sure your internet connection is workingproperly: Open your web browser and try browsing to a few different websites to
ensure that your internet connection is working correctly. - Verify that your firewall or security softwareis not blocking QuickBooks: Sometimes, security software or firewall settings
can prevent QuickBooks from connecting to the internet. You can try temporarily
disabling your firewall or security software to see if it resolves the issue. - Check your QuickBooks internet connectionsettings: Open QuickBooks and go to the Help menu. Select Internet Connection
Setup and ensure that your connection settings are correct. You can also try
resetting your QuickBooks internet connection settings to their default values. - Check for updates: Go to the Help menu andselect Update QuickBooks to check for any available updates. If there are
updates available, download and install them. - Try using QuickBooks in safe mode: Sometimes,third-party applications or services can interfere with QuickBooks. You can try
starting QuickBooks in safe mode to see if it resolves the issue. To do this,
press and hold the Ctrl key while double-clicking the QuickBooks icon.
Step 2. Verify your SSL settings
To verify your SSL settings in Windows, follow these steps:
- Open Internet Explorer: Click the Start menu,type "Internet Explorer,"and then click the application to open it.
- Open Internet Options: Click on the gear icon inthe upper-right corner of the window and select "Internet options" from the dropdown menu.
- Navigate to the Advanced tab: Click on the "Advanced" tab at the top ofthe Internet Options window.
- Check SSL settings: Scroll down to the "Security" section and checkthat the checkboxes next to "UseSSL 2.0" and "Use SSL3.0" are selected. Also, ensure that the checkboxes next to "Use TLS 1.0", "Use TLS 1.1", and "Use TLS 1.2" are unchecked.
- Apply and save changes: Once you have made anynecessary changes, click the "Apply"button and then click "OK"to save your settings.
Step 3. Update QuickBooks to the latest version
To update QuickBooks to the latest version, follow thesesteps:
· OpenQuickBooks: Click on the QuickBooks icon on your desktop or in the WindowsStart menu.
· Go to theHelp menu: Once QuickBooks has opened, click on the Help menu in the upper-rightcorner of the window.
· Check forupdates: From the Help menu, select "UpdateQuickBooks" to open the QuickBooks Update Service window. Thewindow will display any available updates.
· Downloadupdates: If there are any updates available, click the "Get Updates" button to download and install them.Depending on your internet connection, this process may take several minutes to
complete.
· RestartQuickBooks: Once the updates have been installed, you will need to restartQuickBooks to apply the changes. Click "Close"to exit the QuickBooks Update Service window, and then restart QuickBooks.
· Verifyupdate installation: After QuickBooks has restarted, go back to the Helpmenu and select "UpdateQuickBooks" again. If there are no updates available, you havesuccessfully updated QuickBooks to the latest version.
We hopethat the above steps has illustrated all the issue to fix QuickBooks error
12057. If ever you are still not able to fix the issue, then you need to
contact QuickBooks customer support for further assistance.
